AI Chatbot

SupportBot 2.0

Client ShopEasy

Year 2025

Category AI Chatbot

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The Challenge

"The client was overwhelmed with 500+ daily queries. Hiring manual support staff was becoming too expensive."

An intelligent WhatsApp customer support agent that handles order tracking, returns, and FAQs 24/7.

We developed an NLP-based AI bot using Python and Dialogflow that connects to the shipping database.

Python Dialogflow WhatsApp API

WEBGLUT SHOT